Flexible plans that scale with your organization.
Every plan includes voice, SMS, MMS, web chat, private AI, and enterprise security. No per-channel surcharges. No AI upsells.
All plans include a shared team usage pool — heavy and light users average out. Auto top-up triggers only if your team exceeds the pool. WhatsApp and international calling billed separately at transparent per-message / per-minute rates.
Voice
All-inclusive voice for small teams. No usage surprises.
1–15 users
Team pool: 2,500 min/user. Auto top-up above pool.
- Unlimited US & Canada voice
- Shared team usage pool
- AI call summaries & transcription
- Voicemail with AI transcription
- AI-powered IVR builder
- Browser softphone & mobile apps
- Ring groups
- 30-day call recording & voicemail storage
- 25,000 AI tokens/user/mo
- Standard support
Pro
Everything in Voice plus SMS and MMS messaging.
1–15 users
Team pool: 2,500 min + 1,000 msg/user. Auto top-up above pool.
- Everything in Voice, plus:
- Unlimited US & Canada SMS & MMS
- Shared team usage pool
- Unified voice + SMS inbox
- SMS automation & templates
- 30-day call recording & voicemail storage
- 50,000 AI tokens/user/mo
- Priority support
Business
Full-featured platform for growing teams needing integrations and supervision.
16–50 users
Team pool: 2,500 min + 1,000 msg/user. Auto top-up above pool.
- 16–50 users
- Voice, SMS, and MMS
- Shared team usage pool
- CRM integrations (HubSpot, Salesforce)
- Supervisor listen-in
- Real-time sentiment analysis
- Unlimited concurrent calls
- 30-day call recording & voicemail storage
- 100,000 AI tokens/user/mo
- Dedicated support
Max
White-label, dedicated infrastructure, and advanced AI for larger teams.
51–150 users
Includes 51 users. Additional users $14.99/seat/mo. Voice, SMS & carrier usage billed separately via prepaid top-up.
- 51–150 users
- Everything in Business, plus:
- White-label branding
- Dedicated voice infrastructure
- Use our carrier network or bring your own
- Custom SSO (SAML/OIDC)
- WhatsApp Business included
- 90-day call recording & voicemail storage
- 250,000 AI tokens/user/mo
- Priority dedicated support
Custom
For regulated industries, crown corporations, and global deployments. Available exclusively through authorized MSP and distribution partners.
Unlimited users
- Unlimited users
- Everything in Max, plus:
- HIPAA BAA available
- Custom AI model training
- Custom SLA + uptime credits
- Multi-region deployment
- Dedicated account manager
- Custom retention (up to 7 years)
- Bespoke integrations
Included on every plan
Compliance & certifications
Add-ons
Available on all plans
WhatsApp Business
Multi-inbox WhatsApp with agent assignment and round-robin routing. Usage billed at Meta rates.
International Calling
Transparent per-minute rates to 200+ countries. Rates visible in dashboard before you dial.
Extended Recording Storage
Extend call recording and voicemail retention. Voice/Voice+SMS/Business: up to 1 year. Max: up to 1 year. Enterprise: up to 7 years included.
Additional Phone Numbers
Local or toll-free numbers beyond plan allocation. Search by area code and region.
Custom AI Training
Domain-specific AI models trained on your data. Healthcare, legal, financial services. Enterprise plans only.